The effect of workload on burnout syndrome among nurses
DOI: https://doi.org/10.56922/mhc.v5i2.3284
Burnout Syndrome Health Hospital Nurses Workload
Abstract
Background: Burnout syndrome is a condition of physical, emotional, and mental exhaustion caused by prolonged work stress, which is commonly experienced by nurses. High demands in health service delivery place nurses at risk of burnout, especially when accompanied by heavy workloads.
Purpose: To determine the effect of workload on burnout syndrome among nurses.
Method: A quantitative design with a cross‑sectional approach was used. The study population consisted of 234 nurses, with a sample of 146 respondents selected using simple random sampling. Data were collected using the Maslach Burnout Inventory–Human Services Survey (MBI‑HSS) to measure burnout syndrome and the NASA‑TLX to assess workload. Data analysis was conducted using Pearson Chi‑Square test.
Results: The results showed that the majority of respondents had a high workload (100 respondents, 68.5%) and the majority experienced burnout syndrome in the moderate category (94 respondents, 64.4%). The statistical test yielded a p‑value of 0.943 (p > 0.05), indicating no significant relationship between workload and burnout syndrome among nurses.
Conclusion: Burnout syndrome among nurses is not influenced solely by workload, but also by other factors such as social support, work environment, motivation, and individual capacity in managing work stress.
Keywords: Burnout Syndrome; Health; Hospital; Nurses; Workload.
Downloads
References
Ananta, G. P., & Dirdjo, M. M. (2021). Hubungan antara beban kerja dengan kinerja perawat di rumah sakit: suatu literature review. Borneo Studies and Research, 2(2), 928-933.
Damara, F., Azizah, L. M. R., & Akbar, A. (2024). Hubungan Beban Kerja Dengan Burnout Syndrome Pada Perawat Rawat Inap Di Rsu Al-Islam HM Mawardi (Doctoral dissertation, Perpustakaan Universitas Bina Sehat).
Ezdha, A. U. A., & Hamid, A. (2020). Analisa hubungan burnout dan beban kerja perawat di rumah sakit Pekanbaru Medical Center. Jurnal Kesehatan Saelmakers PERDANA (JKSP), 3(2), 301-308.
Indiawati, O. C., Syaâ, H., Rachmawati, D. S., & Suhardiningsih, A. S. (2022). Analisis faktor yang mempengaruhi kejadian burnout syndrome perawat di RS Darmo Surabaya. Jurnal Keperawatan Dan Kesehatan Masyarakat Cendekia Utama, 11(1), 25-41.
King, L. A., & Marwensdy, B. (2020). Psikologi umum sebuah pandangan apresiatif: Laura A. King; penerjemah, Brian Marwensdy. Salemba Humanika.
Kusumawati, D., & Istiqomahi, K. (2021). Analisis hubungan beban kerja dengan burnout syndrome pada perawat. Jurnal Keperawatan, 13(1), 153-162.
Leiter, M. P., & Maslach, C. (2017). The truth about burnout: How organizations cause personal stress and what to do about it. Jossey-Bass.
Mariana, E. R., Suroto, S., & Rezki, N. F. (2020). Hubungan karakteristik dan stres kerja perawat terhadap burnout syndrome pada perawat pelaksana di IGD dan ICU RSUD Ratu Zalecha Martapura. An-Nadaa: Jurnal Kesehatan Masyarakat (e-Journal), 7(2), 139-145.
Maslach, C., Schaufeli, W. B., & Leiter, M. P. (2021). Job burnout. Annual review of psychology, 52(2001), 397-422.
Maulana, M. I. (2024). Hubungan Antara Beban Kerja Dengan Burnout Syndrome Pada Perawat Di RSI Sultan Agung Semarang (Doctoral dissertation, Universitas Islam Sultan Agung Semarang).
Prihadi, M. D., & Meilani, S. (2020). Pengaruh Efektivitas Kinerja Terhadap Produktivitas Kerja Petugas Distribusi Rekam Medis Rawat Jalan Di RSUD Cibabat Cimahi. Target: Jurnal Manajemen Bisnis, 2(1), 117-124.
Safitri, R. A. (2025). Hubungan Beban Kerja dengan Burnout Syndrome pada Perawat di Ruang Rawat Inap Rumah Sakit X. Jurnal Mutiara Kesehatan Masyarakat, 10(1), 34-42.
Sari, N. L. P. D. Y. (2025). Hubungan beban kerja terhadap burnout syndrome pada perawat pelaksana ruang intermediet RSUP Sanglah. Jurnal Dunia Kesehatan, 5(2), 77069.
Suardiningsih, N., Surya, K., & Bagus, I. (2021). Peran role stress dalam memediasi pengaruh beban kerja terhadap burnout perawat (Doctoral dissertation, Udayana University).
Syahadat, M. F., Zainuddin, A., & Lestari, H. (2025). Hubungan Locus Of Control, Beban Kerja, Stres Dan Motivasi Dengan Burnout Syndrome Pada Perawat Ruang Rawat Inap Di Rsud Kota Kendari Tahun 2025. Variable Research Journal, 2(03), 751-761.
Tri Ardiansyah, R., Negeo Putra, F., Soebagiyo, H., & Yosepfus Weu, B. (2019). Factors affecting burnout syndrome among nurses: a systematic review.
Vuspyta, R., Irwan, M., & Anita, W. (2021). Faktor-faktor yang berhubungan dengan kejadian burnout perawat di RSIA Andini Pekanbaru. Jurnal Kesehatan Maharatu, 2(1).
Wahyuni, L. (2024). Hubungan Beban Kerja Dengan Burnout Syndrome Pada Perawat Di Kota Lhokseumawe. Jurnal Assyifa: Jurnal Ilmu Kesehatan Lhokseumawe, 9(1), 39-45.
Waluyo, B., & Susanti, S. (2025). Faktor Yang Berhubungan Dengan Kejadian Burnout Syndrome Pada Perawat Di Rumah Sakit Bhayangkara Kota Kendari. Medika Alkhairaat: Jurnal Penelitian Kedokteran dan Kesehatan, 7(01), 901-909.
Wardah, W., & Tampubolon, K. (2020). Faktor-faktor yang berhubungan dengan kejadian burnout perawat di rumah sakit Santa Maria Pekanbaru. Jurnal Kesehatan Medika Saintika, 11(1), 74-84.
Downloads
Published
Issue
Section
License
Copyright (c) 2026 JOURNAL OF Mental Health Concerns
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
