How leadership style, motivation, and workload impact the performance of healthcare workers in Indonesia

DOI: https://doi.org/10.33024/minh.v8i1.665

Authors

  • Stepvia Stepvia Magister Administrasi Rumah Sakit, Fakultas Kedokteran, Universitas Pelita Harapan
  • Siti Luluiyah Imtiyaaz Magister Administrasi Rumah Sakit, Fakultas Kedokteran, Universitas Pelita Harapan
  • Sherly Nurfadhila Magister Administrasi Rumah Sakit, Fakultas Kedokteran, Universitas Pelita Harapan
  • Innge Essyta Magister Administrasi Rumah Sakit, Fakultas Kedokteran, Universitas Pelita Harapan

Healthcare Professionals Job Performance Leadership Approach Motivation Workload

Abstract

Background: Healthcare professionals, including doctors, specialists, and dentists, play a critical role in providing high-quality services to patients. Various factors affect the competencies and performance of these medical personnel, notably leadership style, motivation, and workload.

Purpose: To investigate how leadership style, work motivation, and workload influence the performance of healthcare workers in Indonesia in 2024. 

Method: A quantitative-analytic approach, employing cross-sectional data from a sample of 98 respondents.

Results: Leadership style (r=0.59; p < 0.01) and work motivation (r=0.61; p < 0.01) had a significant positive impact on individual performance. Workload (r=0.63; p > 0.05) did not significantly affect performance levels within the scope of this study.

Conclusion: Leadership style and work motivation play an important role in enhancing the performance of healthcare workers.

Downloads

Download data is not yet available.

References

Aeni, N., & Kuswanto, H. G. (2021). The influence of leadership style, motivation and work discipline on employee performance. International Journal of Management Science and Information Technology, 1(2), 20-24.

Alfiansyah, R. (2022). Pengaruh Gaya Kepemimpinan dan Beban Kerja Terhadap Kinerja Pegawai Paramedis Puskesmas Sidomulyo Pekanbaru. (Doctoral dissertation, Universitas Islam Negeri Sultan Syarif Kasim Riau).

Ali, N. M., Jangga, R., Ismail, M., Kamal, S. N. I. M., & Ali, M. N. (2015). Influence of leadership styles in creating quality work culture. Procedia Economics and Finance, 31, 161-169.

Assary, M. A., & Darmayanti, C. (2021). Pengaruh Gaya Kepemimpinan dan Beban Kerja Terhadap Kinerja Karyawan BPJS Kesehatan Meulaboh. Jurnal Akuntansi, Manajemen dan Ilmu Ekonomi (Jasmien), 2(01), 41-47.

Basit, A., Sebastian, V., & Hassan, Z. (2017). Impact of Leadership style on Employee Performance (a case study on a private organization in Malaysia). International Journal of Accounting & Business Management, 5(2), 112-130.

Byrne, G. J., & Bradley, F. (2007). Culture's influence on leadership efficiency: How personal and national cultures affect leadership style. Journal of Business Research, 60(2), 168-175.

Chandra, T. (2016). The Influence of Leadership Styles, Work Environment and Job Satisfaction of Employee Performance--Studies in the School of SMPN 10 Surabaya. International Education Studies, 9(1), 131-140.

Fitriana, F. (2017). Pengaruh Gaya Kepemimpinan dan Motivasi Terhadap Kinerja Pegawai Puskesmas Karangrayung II (Studi di Kec. Karangrayung Kab. Grobogan). Skripsi, Universitas Muhammadiyah Surakarta. Retrieved from: https://eprints.ums.ac.id/54209/

Handayani, A. (2010). Analisis pengaruh gaya kepemimpinan dan motivasi kerja terhadap kinerja pegawai pada dinas tenaga kerja propinsi Lampung. Jurnal Ilmiah Administrasi Publik dan Pembangunan, 1(1), 84-92.

Harahap, I. H. (2019). Analisis Gaya Kepemimpinan Lee Kuan Yew dalam Mengantarkan Singapura menjadi Negara Maju. Journal of Entrepreneurship, Management and Industry (JEMI), 2(1), 1-8.

Hatman, H. (2019). Pengaruh Gaya Kepemimpinan dan Karakteristik Pegawai Terhadap Kinerja Pegawai Pada Dinas Kesehatan Lampung Tengah. Jurnal Simplex, 2(1).

Indrasari, M. (2017). Kepuasan kerja dan kinerja karyawan. Yogyakarta: Indomedia Pustaka. Retrieved from: http://repository.unitomo.ac.id/549/

Kabdiyono, E. L., Perkasa, D. H., Ekhsan, M., Abdullah, M. A. F., & Febrian, W. D. (2024). Kepemimpinan, Beban Kerja dan Burnout terhadap Kinerja Karyawan Perusahaan Garment di Kabupaten Tangerang. Journal of Management and Bussines (JOMB), 6(2), 496-509.

Kristanti, R., Bastian, A., & Amdanata, D. D. (2024). Analisa Pengaruh Beban Kerja, Kepuasan Kerja, dan Motivasi Kerja terhadap Kinerja Perawat dan Tenaga Kesehatan di Lingkungan Rumah Sakit Umum Daerah Kabupaten Rokan Hulu. South East Asian Management Concern, 1(2), 51-59.

Manikottama, R. I., Baga, L. M., & Hubeis, A. V. S. (2019). Pengaruh motivasi, lingkungan kerja dan kepemimpinan terhadap kinerja karyawan PT Satu Visi Edukasi. Jurnal Aplikasi Bisnis Dan Manajemen (JABM), 5(2), 242-242.

Nadira, F., & Wardani, D. (2023). Pengaruh Job Enlargement, Lingkungan Kerja Dan Pengembangan Karir Terhadap Kepuasan Kerja Karyawan Tetap PT. Mayaksa Mugi Mulia. Journal of Accounting, Management and Islamic Economics, 1(2), 577-590.

Novianti, D. A., Krisnandi, H., & Digdowiseiso, K. (2024). The RETRACTED: Influence of Leadership Style, Work Discipline and Non-Physical Work Environment on the Performance Employee. Journal of Social Science, 5(3), 865-869.

Ramadhanil, F., & Indrawati, R. (2022). Participation Leadership Style, Workload, and Job Satisfaction for Improving Working Motivation among Nurses in Inpatient Room. International Journal of Nursing and Health Services (IJNHS), 5(3), 226-233.

Razak, A., Sarpan, S., & Ramlan, R. (2018). Effect of leadership style, motivation and work discipline on employee performance in PT. ABC Makassar. International Review of Management and Marketing, 8(6), 67.

Said, M., & Sunarsih, S. (2020). The Relationship Between Workload And Motivation With Health Worker’s Performance In Communicable Disease Program In Primary Health Centre In East Kolaka District: Workload and Motivation Health Worker. Indonesian Journal Of Health Sciences Research And Development (IJHSRD), 2(2), 53-57.

Sethibe, T., & Steyn, R. (2017). The impact of leadership styles and the components of leadership styles on innovative behaviour. International Journal of Innovation Management, 21(02), 1750015.

Veliu, L., Manxhari, M., Demiri, V., & Jahaj, L. (2017). The Influence Of Leadership Styles On Employee's Performance. Management/Vadyba (16487974), 31(2).

Downloads

Published

2025-03-24

How to Cite

How leadership style, motivation, and workload impact the performance of healthcare workers in Indonesia. (2025). MIN, 8(1), 104-112. https://doi.org/10.33024/minh.v8i1.665